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What is Escalation Support?
With nearly 100 clients averaging 1,000 users each—including many from the Global 100—this offering is touted as the most flexible way to meet near-term business needs.
Learn more about Kraft Kennedy service offerings here.
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Brian Podolsky
Enterprise Content Management
Charles Ottenweller
Strategic Planning
Chief Technology Officer
Dan Paquette
Modern Work Group
Joe Hoegler
Chief Technology Innovation Officer
Mike Walls
Project Management
Nett Lynch
Chief Information Security Officer
Sulabh Upadhyaya
Strategic Planning
ILTA Spotlight
Chris Owens, Kraft Kennedy CTO, has been a dedicated ILTA volunteer for the past 18 years.
Chris has been a driving force behind ILTA’s mission, most recently helping achieve a record-breaking milestone: the largest number of Technology Survey responses to date in 2025. His deep commitment to collaboration, education, and the evolution of legal tech continues to make a lasting impact.
Through his work with the Tech Survey Committee, and as a session leader and speaker, Chris has played a vital role in shaping ILTA's growth.
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