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Kraft Kennedy Escalation Support

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What is Escalation Support?

With nearly 100 clients averaging 1,000 users each—including many from the Global 100—this offering is touted as the most flexible way to meet near-term business needs.

Learn more about Kraft Kennedy service offerings here.

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Featured Subject Matter Experts

Meet the featured Kraft Kennedy technologists at ILTACON 2025.

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Brian Podolsky
Enterprise Content Management

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Charles Ottenweller
Strategic Planning

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Chris Owens
Chief Technology Officer
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Dan Paquette
Modern Work Group

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Joe Hoegler
Chief Technology Innovation  Officer

Mike Walls
Project Management

Nett Lynch
Chief Information Security Officer

Sulabh Upadhyaya
Strategic Planning


ILTA Spotlight

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Chris Owens, Kraft Kennedy CTO, has been a dedicated ILTA volunteer for the past 18 years.

Chris has been a driving force behind ILTA’s mission, most recently helping achieve a record-breaking milestone: the largest number of Technology Survey responses to date in 2025. His deep commitment to collaboration, education, and the evolution of legal tech continues to make a lasting impact.

Through his work with the Tech Survey Committee, and as a session leader and speaker, Chris has played a vital role in shaping ILTA's growth.


Be A Part Of The Action

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Resources

Explore helpful whitepapers, videos, and webinars from Kraft Kennedy.
 
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